Travel Processing

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Gaining intelligence from the movement of people and vehicles provides organizations with actionable insight into their operations. Dignari has a unique history of designing, developing, and implementing solutions that improve operational awareness while expediting the movement of people and vehicles. Optimized queue management, accelerated processing, enhanced traveler experience, improved security, and business intelligence are all benefits of solutions that Dignari has implemented for person and vehicle processing.

Person processing

Client real world challenges

  • Maintaining traveler facilitation while improving security

  • Testing and evaluating new capabilities such as multiple biometric vendors and modalities

  • Conducting operations while optimizing traveler experience

  • Measuring technical feasibility and human factors

Dignari solution

We help our client analyze existing person processing operations using business process simulation and modeling and analysis of alternatives. We look at operational data such as volumes, throughput and process times to identify inefficiencies and opportunities to inject business process changes or implementation of innovative technologies. We baseline existing operations to assist in measuring reengineering improvements. After gathering stakeholder feedback, observation and analysis of data from models and simulations, we develop fail fast prototypes, implementing either in test facilities or operational pilot sites to validate modeling outcomes. We look at the impact of environmental conditions and human behavior to optimize configurations and user feedback. We then assist in the design, development, deployment, of pilots, performing time and motion studies to measure outcomes and communication with leadership for go/no go deployment decisions.

Outcomes for our customers

  • Data based evidence of operational inefficiencies, optimization opportunities, and outcomes of reengineering efforts

  • Ability to quickly test out innovative capabilities and gather results to assist in go/no go decisions

  • Improved adoption on rollout due to iterative approach and optimization of human factors.

  • Data to support business case and return on investment to gain funding for initiatives

Vehicle Processing

Client real world challenges

  • Passively verify the identity of vehicle occupants

  • Reducing touch points between vehicle occupants and security

  • Minimizing wait times and improving security

  • Optimize vehicle throughput at security checkpoints

Dignari solution

Dignari has extensive experience with vehicle processing, including nationwide deployment and management of License Plate Reader (LPR) systems and vehicle detection technology. Combining this experience with our deep biometric domain knowledge, we support our client with selecting and implementing the appropriate technology for their unique use case. This includes assisting with the initial academic research into optical technology and vendor capability analysis. We utilize a similar approach to person processing by baselining existing operations, identifying inefficiencies and modeling future concepts of operation. We look at alternatives and select the optimal solutions to prototype, pilot. We gather the data from pilots to support operational outcomes and assist our clients in gaining stakeholder buy-in for enterprise deployments and support the roll-out.

Outcomes for the customer

  • Data based evidence of operational inefficiencies, optimization opportunities, and outcomes of reengineering efforts

  • Ability to quickly test out innovative capabilities and gather results to assist in go/no go decisions

  • Improved adoption on rollout due to iterative approach and optimization of human factors.

  • Data to support return on investment to gain funding for initiatives

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